Skip to main content

Using The App

Once approved, you are ready to start accepting deliveries. Deliveries will be assigned to you based on your availability and location from the job.

1. Go Online

You will need to put yourself online before any deliveries are assigned to you. You can do this by opening the left sidebar by swiping the left side of the screen or pressing the menu button on the top left. In the left sidebar, press the online/offline switch at the bottom to go online.

2. Accept Deliveries

When a job is assigned to you, you will receive a notification on your mobile device. Inside the app, you will see a popup with the job that has been assigned.

To accept the job, simply click the "Accept" button. If there are multiple deliveries assigned to you, the same popup will be shown again with the next job details.

3. Your Deliveries

Once you accept a job, it will show on your deliveries list. The items in this list are sorted based on when the deliveries are due. deliveries are also grouped based on their delivery date.

To view the details of a delivery and start it, click on it

4. View Delivery Details

After clicking on the job, you will be taken to the delivery details screen. Here you can complete the delivery and view other important details.

Use the icon buttons to access utility functions such as navigating to the pickup and delivery locations or communicating with customers.

When you arrive to collect food, you can tell the restaurant staff the order number. This way they can identify which order you are there to collect.

Don't forget to read the notes/instructions left by the customer. It can be vital to completing a delivery

5. Completing Deliveries

On the delivery detail view, you will need to swipe the button at the bottom of the screen to progress through a delivery. Every delivery has the following steps:

  1. Driving to restaurant
  2. At restaurant
  3. Driving to customer
  4. Food delivered to customer

What's Next

Learning to use the app is just the first step. To become proficient, you must know how to handle a range of different situations. Keep reading to learn how.